Fully managed AI reception & business automation ยท New Zealand
Your business runs better when the admin runs itself.
AI reception and business automation for trades and home-service businesses. Tumua sets up, connects and manages the systems so you can spend less time on administration and more time running your business.
Answer the call. Then handle everything that follows.
Tumua answers incoming calls in your business name, works from answers you have approved, captures the job details and makes sure the right person knows what happened.
Customer records, leads, tasks, bookings, confirmations, reminders and follow-ups are connected so the same job is not entered three times or chased twice.
Watch one enquiry move through the whole team.
The interactive operations demonstration shows a sample enquiry moving through the AI Receptionist, AI Administrator, AI Booking Coordinator and AI Follow-up Assistant. All records, messages and bookings are simulated.
A managed service, not a login and a manual.
Tumua handles discovery, workflow design, configuration, supported integrations, testing, maintenance, troubleshooting and improvement. You keep the business rules, pricing decisions and final say.
Automation with the brakes where you want them.
The receptionist works from approved answers only. Calls that need a person are transferred or turned into a callback task with the details attached. Every call leaves a summary.
Start with the calls that keep going to voicemail.
A short working session on your calls, bookings and admin. We will tell you what is a sensible first step, what needs to stay with a person, and what would need to be connected.